We analyzed 30 negative reviews from the top 5 Trail Finder apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
27% of negative reviews mention this issue.
"Has virtually no trails east of Colorado. No KAT, no GA traverse, etc."
"absolutely zero trails listed in Kentucky near Red River Gorge"
23% of negative reviews mention this issue.
"DO NOT rely on this app in offline situations; it will leave you stranded without direction in the middle of nowhere, even if you upd"
"Map screen went completely blank out on a trip with no service. What's the point of offline data if you can't use it!"
20% of negative reviews mention this issue.
"It constantly crashes and now it keeps telling me I'm offline when I'm connected to Wi-Fi"
"every time that I input all of my information the app crashes and closes without warning"
17% of negative reviews mention this issue.
"Tried to renew my membership. Payment wouldn't go through. Then payment went through randomly 3 days later. Now it won't let me login to my account"
"the app doesn't let you use your google account to log in, which is how I created my account in the website"
13% of negative reviews mention this issue.
"This app was $25 in 2024. Now it's $39.99 plus tax. It is not 59% better than it was, nor is this a reasonable inflation adjusted increase"
"Everything you click on requires the annual membership. I don't mind paying. But for now I'm just trying to find an app that I like and works for me"
10% of negative reviews mention this issue.
"suffers for a strange UI. Example: you can't click the reviews at the top of a trail to go to reviews, you have to scroll down manually"
"How do I get a trail open? I ask this every time I use"
Design and usability issues driving negative reviews.
Users cannot complete signup process due to crashes, Google account login doesn't work despite being used on website, and connection errors block registration even with strong internet
"every time that I input all of my information the app crashes and closes without warning"
Users struggle with basic tasks like opening trails and accessing reviews due to non-standard UI patterns and confusing redirects between app and web
"How do I get a trail open? I ask this every time I use"
Free version is completely locked down, preventing users from evaluating whether the app meets their needs before committing to annual subscription
"Don't bother if you're looking for the free version. Everything you click on requires the annual membership. I don't mind paying. But for now I'm just trying to find an app that I like and works for me"
Get the complete Trail Finder market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee