We analyzed 34 negative reviews from the top 5 Tennis Assistant apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
47% of negative reviews mention this issue.
"take me at my worst: i have invested about $250 into this game + it still changes nothing of the trajectory so the idea that it's pay for play isn't even honest. this is a ponzi scheme."
"If paying to win excites you and you feels skillful doing it then this is for you. Just another shameful pay to win game and very frustrating because it has so much potential if only these people weren't so greedy."
35% of negative reviews mention this issue.
"The game is interesting to play, but the matches seemed rigged against you. You have a much higher level than them but you still lose which wouldn't happen in real life."
"It's like they want you to not play their game. You can have a 10-15 level higher player and use tactics and they will still have you lose."
32% of negative reviews mention this issue.
"The game is pretty fun but it crashes all the time and I have tried to restart my phone but it just seems to be the game I do t have this problem with any other games"
"Freezes every time you hit the shop."
29% of negative reviews mention this issue.
"The game is fun and addictive. It reels you in & was clearly created by someone who understands tennis...BUT...once you get to around a 500 ranking, you are stalled for a long time without making a significant money investment or waiting weeks to pro"
"Make it easier to be better I played for so long and couldn't even qualify for slams or even500 events"
21% of negative reviews mention this issue.
"You don't actually play in this game, you help your player get training and improve your player in general. I would like to actually hit shots and move around, not watch the scoreboard change."
"It looks like a lot of work went into creating this game, but I don't know why they bothered. You don't actually get to play any tennis. The match happens in the background."
6% of negative reviews mention this issue.
"Get rid of the energy mechanic. Forget pay to win, this is pay to play."
Design and usability issues driving negative reviews.
Critical bug where the in-app store freezes or crashes, preventing both free progression and monetization
"Freezes every time you hit the shop."
Watching ads for rewards results in blank white screen requiring app restart
"Just bout every time I watch an ad right after it it goes to a white blank screen. I have to wait for a while to play game or turn my phone off to play it again"
Players lose progress and can't recover previous accounts with purchases
"The app kept stalling on my and crashing. I had made a purchase and now it won't crashing and now will not remember the game or my payer. I demand a refund!!"
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