We analyzed 448 negative reviews from the top 5 Dementia Tracker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
78% of negative reviews mention this issue.
"DO NOT WASTE YOUR MONEY OR TIME ON THIS BOGUS APP!!! I signed up for a discounted price. That's all they wanted to get my card information."
"This SCAM app double, triple, and quadruple charged me over and over nearly $400, including FOUR times in one day repeatedly despite cancelling the service."
72% of negative reviews mention this issue.
"You have an app that is set up to supposedly help people with ADHD. However, you do not have a way to cancel your subscription unless the customer calls or emails you."
"When you sign up for a subscription, it doesn't go into your Apple subscriptions like most, so you cannot see that you have an active subscription."
65% of negative reviews mention this issue.
"The app itself and the subscription is really just another journal/planner that doesn't do anything."
"This app is absolutely pointless. I got nothing out of it and was not user friendly."
58% of negative reviews mention this issue.
"I initially thought this app had a one-time $29.99 fee, which is likely my fault for misreading or misunderstanding, as it is apparently a subscription."
"At no point did I knowingly authorize a $40 monthly charge."
54% of negative reviews mention this issue.
"Much like the rest of these reviews — I was auto charged without proper notice. CA law states we should be notified in advance of auto-renewal"
"They give zero warning a year later that they are going to charge you again."
42% of negative reviews mention this issue.
"I opened it and immediately was overwhelmed. It's very chaotic in its design and features."
"After trying to use the app for an hour I was so overwhelmed with the very generic and unhelpful information"
Design and usability issues driving negative reviews.
App designed for ADHD requires constant manual tracking and data entry, creating additional cognitive load instead of reducing it
"DOES NOT help with ADHD. It was stressful having to enter data all day, especially for someone with ADHD. The reminders and data were not helpful. They just gave me an extra thing to have to try to focus on each day."
Users report immediate confusion and information overload upon first opening the app
"I opened it and immediately was overwhelmed. It's very chaotic in its design and features."
Additional paywalls and upsells even after purchasing subscription
"The second was monetizing all the 'extra' help and exercise books."
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