We analyzed 24 negative reviews from the top 5 Nanny Cam apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
42% of negative reviews mention this issue.
"They trick you into using it like it's free but they stop the free trial after few hours. So wrong! And unethical"
"Love this app but wish more features were free! It's a bummer that you have to pay when this isn't your full time monitor"
33% of negative reviews mention this issue.
"Absolutely horrible video. App keeps crashing or not connecting. It's ridiculously glitchy and lags"
"We've tried this app using an iPhone X as the monitor unit. Every night for 3 night in a row the app has hung on the monitor phone, making this solution unreliable"
21% of negative reviews mention this issue.
"I have noticed that the video feeezes sometime but for the most part it's a good app"
"The quality video is not good"
17% of negative reviews mention this issue.
"This is just a money grab. Why not make it to where we can actually purchase the app instead of subscriptions?"
"Just buy a $1 monitor so you don't have to pay so much for this nonsense"
8% of negative reviews mention this issue.
"Battery life super short after updating"
4% of negative reviews mention this issue.
"The parent station and baby station functions are confused. Sometimes monitors parent's noise to the parents station instead of monitoring baby noises around baby station and reporting to parent station"
Design and usability issues driving negative reviews.
Users report paying for premium subscriptions but remaining locked out of video and other features, suggesting payment processing or account sync issues
"I checked on the subscription price and felt $26.99 was reasonable so I subscribed. Nothing changed. I was locked out of video because my"
App requires users to write reviews to unlock full functionality without paying, creating negative user experience
"Having to write a review to fully experience all app features without having to pay. I'll update if they actually allow me to test this app"
App hangs or crashes during extended overnight use, making it unsuitable for its primary use case
"We've tried this app using an iPhone X as the monitor unit. Every night for 3 night in a row the app has hung on the monitor phone, making this solution unreliable"
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