We analyzed 289 negative reviews from the top 5 Surfing apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
37% of negative reviews mention this issue.
"The app used to be decent. For the past week nothing loads and for the past few months everything has loaded very slow."
"The app is really inaccurate. Registers 50 second rides on 2 second close outs, misses waves, etc."
28% of negative reviews mention this issue.
"Deceptive subscription practices — The app appears to be free with in-ads but it requires a $6.99/month subscription."
"Beware of deceptive pricing — I sprung for the $249/quarter subscription because I had a difficult passage to make."
15% of negative reviews mention this issue.
"I’ve messaged the company multiple times by email and IG but receive no response."
"Contacted support, friendly but unhelpful. Too bad, cool idea but lacking execution."
14% of negative reviews mention this issue.
"Auto play ads get you 1 star — Look, we all know apps embed ads to make money. But most are just placed around the perimeter."
"Can’t evaluate — Too bad. Can’t even decently evaluate this app because of all the ads."
12% of negative reviews mention this issue.
"Apple Watch Software Nonfunctional — The complications for Apple Watch are very consistently and hilariously way off."
"Not compatible with Apple Watch 7!!! — The app counts triple the actual wave count and the tracks are usually indistinguishable."
10% of negative reviews mention this issue.
"Re-packaged Free Data — It’s a lot of money for publicly available data in a fancy interface."
"Wave Height Sporadic — Sometimes the wave height is shown but most times it is not."
Design and usability issues driving negative reviews.
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