We analyzed 923 negative reviews from the top 5 Barista apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
31% of negative reviews mention this issue.
"Unable to connect my brewer to our WiFi! I’ve tried everything!"
"The app and brewer were connected since April 2025... all of a sudden the brewer lost connection."
25% of negative reviews mention this issue.
"Way too many ads and just makes the game worse."
"The game is very satisfying at first but the adds keep escalating."
18% of negative reviews mention this issue.
"Joe App customer service stops responding."
"The support people are always nice, but nice doesn’t fix the machine."
15% of negative reviews mention this issue.
"App constantly crashes upon opening."
"The app will just get frozen to the point you have to force close or restart your device."
12% of negative reviews mention this issue.
"Managing a smart order is unintuitive and confusing."
"The app is confusingly set up."
10% of negative reviews mention this issue.
"There is no return of the balance of your money loaded on the app."
"App forces a minimum $25 load for payments."
Design and usability issues driving negative reviews.
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