Top Problems With Snowboarding Tracker Apps in 2026

We analyzed 73 negative reviews from the top 5 Snowboarding Tracker apps on the App Store. Here's what users hate most.

73
Reviews Analyzed
10
Issues Found
78/100
Opportunity Score

Top User Complaints

Ranked by frequency — how often each complaint appears in negative reviews.

#1: Aggressive paywall blocking core features

High Severity

34% of negative reviews mention this issue.

"Want to match with people? You must pay. Want to message somebody? You must pay. Want to track your shredding sessions? You must pay."
"you cant even add people without paying money id watch adds or something if i could actually add people"

#2: Cannot upload photos or create account

High Severity

18% of negative reviews mention this issue.

"Can't make an account because it won't let me upload a profile or addition picture. I'll select one from my camera roll and it will say it uploaded successfully but doesn't show up"
"When creating your profile it gets Stuck in a loop where it will ask you to add a profile picture and and 1 additional photo and it's required you add the photos it says SUCCESS but then the photo disappears"

#3: App crashes or won't load

High Severity

16% of negative reviews mention this issue.

"Latest update can't even open app, just loads for 2 min before crashing."
"Newest update bricked the app. It loads but can't do anything but stare at the Home Screen."

#4: Fake/bot profiles and low user count

Medium Severity

11% of negative reviews mention this issue.

"Unfortunately most of the profiles seem really fake. The default range is set to 200 miles so you don't even see people in your immediate area."
"Many profiles feel like bots with a German last name and no bio and only 2 pics not showing their face."

#5: Tracking doesn't work or is inaccurate

High Severity

8% of negative reviews mention this issue.

"This app did track my runs. I had both the ikon and this app on and only the ikon tracked. This one says it tracked 8hrs but no stats."
"Inaccurate, inconsistent speed measurements. Misses whole runs in vertical measurements."

#6: Overpriced premium subscriptions

High Severity

10% of negative reviews mention this issue.

"The BIGGEST red flag is that they are charging an absurd amount for the product they have. $14 for one month or $70 for one year of premium."
"Was to be free. Jumped through the hoops and got to where it was supposed to be free and then they tried to charge me $99.99!!!! THAT IS NOT FREE!!!!!!!!!"

UX Pain Points

Design and usability issues driving negative reviews.

Losing swipes on 'no' interactions

Users lose their limited daily swipes even when rejecting profiles, making the restrictive quota feel punitive

"You lose swipes even when you say no to someone, which feels pointless. Swipes should only count when there's a connection"

Excessive battery drain

App runs in background and drains battery even when not actively in use

"this app will kill your phone battery even when you arent using the app it will open itself up and just use the battery all willy nilly"

Location services malfunction

App fails to properly detect user location for tracking and matching

"I've had horrible trouble with the location services"

No customer support

Users report only receiving AI chatbot responses with no real human assistance

"Have a support question? No real humans, only chatGPT answers."

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