We analyzed 1,314 negative reviews from the top 5 Gas Prices apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
43% of negative reviews mention this issue.
"I have submitted multiple receipts and have not received a single dime."
"Every time I use the app, my transaction is never accepted."
37% of negative reviews mention this issue.
"The prices at stations are off by as much as 50c."
"Prices were the wrong price and higher."
28% of negative reviews mention this issue.
"No customer service associate could figure out why."
"You can’t even call customer service."
32% of negative reviews mention this issue.
"Keeps crashing adding a payment card."
"The app is stuck on the loading screen with the logo."
24% of negative reviews mention this issue.
"App keeps logging me out and won’t allow my Device to remember my details."
"I’ve had account issues where I can’t get back in."
19% of negative reviews mention this issue.
"False advertising for prices that are NEVER outdated for more than 14 days."
"They advertise things that are not true."
Design and usability issues driving negative reviews.
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