We analyzed 1,058 negative reviews from the top 5 Scheduling apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
38% of negative reviews mention this issue.
"No way to contact support to help get refund back. No way to report the person for bad business."
"Customer Support will send you a bunch of unintelligible info on how you can fix the problems yourself - good luck with that!"
27% of negative reviews mention this issue.
"I need to open and close the app several times to get it to work and sometimes even doing that won’t work."
"App keeps crashing after their latest update."
43% of negative reviews mention this issue.
"They charged me for an account I do not have and won’t respond to any of my emails or request."
"I was charged two cancellation fees and I didn’t even cancel the appointment."
19% of negative reviews mention this issue.
"It’s impossible to cancel. Buyer beware."
"The app won’t let me reschedule an appointment so I had to cancel and pay a fee."
14% of negative reviews mention this issue.
"I do not want to get notifications on special deals."
"Endless spam, makes every local place more expensive thanks to fees."
11% of negative reviews mention this issue.
"I switched to square scheduling without realizing I wouldn’t be able to sync my calendar to my personal calendar (iCal)."
"App doesn’t sync with iCloud."
Design and usability issues driving negative reviews.
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