We analyzed 110 negative reviews from the top 5 Surveying apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
28% of negative reviews mention this issue.
"EVERY time I try to save my measurements it crashes when I select "ok". Upon restarting, there is nothing there!"
"This app used to be great, now it crashed before the app can fully open and it's unusable even after 4-5 app updates"
22% of negative reviews mention this issue.
"What a scam. Pro version free today!! Oh, wait. The pro version is free, but you Can "upgrade" to the standard version for $5. Unless, of course, you want the "professional" version (NOT the same as the pro version). That one will cost you $20!"
"I purchased measuremap pro back when they had 2 separate apps(1 free and the other pro) . They got rid of the multiples and came out with the one version that has upgrade options. It took away my unlimited pins and now the app wants me to purchase st"
18% of negative reviews mention this issue.
"I used this app for 3 years, then when I got a new iPad, loaded the app and it now has so much reduced functionality that it's practically useless."
"Bought paid for pro, even have used it for a couple of years, thought it was great, now it says I have to upgrade to get pro, in furious att this point."
15% of negative reviews mention this issue.
"You can't get a hold of anybody and when you leave a message no one will return your call. Very disappointed with the customer service"
"I emailed the developer but never got a response."
14% of negative reviews mention this issue.
"Why cant i zoom realky close anymore ? Is this a bug ? First we had the 2x zoom-in zoom-out. Then the last update came out and it is not there anymore"
"I have had this app for a long time. It seems that the refreshing is super slow on a iPad Pro, and the maps, I have all of them with an extra cost, do not seem to zoom in clearly"
13% of negative reviews mention this issue.
"Very inaccurate. You're lucky if you are within five feet in any direction. Will not update small movements."
"Outdated aerial photography does not line up with GPS points in any reasonable accuracy standard."
Design and usability issues driving negative reviews.
UI buttons positioned at screen edges making them inaccessible, forcing users to kill and restart the app
"Some screens can't be closed as the close button is at the edge of the screen. You have to kill the app and start over and remember not to open the problem screens again."
App locks users out until they provide a rating, even for paying customers
"Prior to today I would give this app 5 stars, but they have locked me out of the app until I rate and review the app. Disgusting, especially since I have already paid for the app."
Users cannot easily find how to cancel subscriptions despite app claiming it's simple
"I try to go cancel my subscription and it says you can cancel anytime here, or at the App Store without having to talk to anyone. That is not true there is no easily identifiable button"
Critical features not discoverable, requiring trial-and-error to find basic functions
"Granted I did the free trial but it is not intuitive at all, no way to do location setting"
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