We analyzed 865 negative reviews from the top 5 Road Trip Planner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
47% of negative reviews mention this issue.
"Took $50 dollars for a subscription I don’t remember ever clicking."
"I got charged $40 without any notice."
39% of negative reviews mention this issue.
"This app has rerouted me not once or twice but NINE TIMES in the middle of the route."
"The app took me off of a highway and onto a gravel road in the rain pulling my RV."
34% of negative reviews mention this issue.
"No idea how this works, the app isn’t intuitive."
"It’s not user-friendly at all, very hard to figure out."
29% of negative reviews mention this issue.
"Terrible customer service, no response to my refund request."
"Support never replies, possibly some use to neophyte travelers."
27% of negative reviews mention this issue.
"The free version is useless, basically its main function is to sell you the pro version."
"You virtually can't do anything without paying $35."
22% of negative reviews mention this issue.
"I’ve been a paying member for three years, but I won’t be renewing again due to a loss of trust."
"I lost access to all my road trips because of a pricing plan change."
Design and usability issues driving negative reviews.
Get the complete Road Trip Planner market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee