We analyzed 125 negative reviews from the top 5 Plastic Free Companion apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
22% of negative reviews mention this issue.
"When you are on the app for longer than 1 minute it'll glitch and scroll to the bottom of every sin"
"After you get to about page three or four, it starts automatically sending you to the bottom of the page, and won't let you scroll up"
18% of negative reviews mention this issue.
"Do not use this app unless you want over 50 spam calls a day. I regret using this app"
"random people have been calling me knowing my name all day now so please don't"
16% of negative reviews mention this issue.
"They don't ever delete the old or expired sample deals"
"I downloaded to collect samples which I give away to others. Imagine my surprise to find EVERY sample expired but 5+ months"
14% of negative reviews mention this issue.
"This is NOT connected to Freecycle in any way. When I posted and it said my items would be posted on the 'Chicago Freecycle' group I assumed it would be syncing with that group. Nope"
"THUS IS NOT FREECYCLE.ORG! This is why our freecycle login doesn't work. It is really TRASNOTHING.COM don't be fooled like I was"
12% of negative reviews mention this issue.
"I've had a Freecycle account for years, but this app won't allow me to login with my credentials, which I know are correct"
"wont let me verify my account. Every time i click the link sent to me in the verification email it just takes me to the app and then still says i need to verify"
11% of negative reviews mention this issue.
"There simply aren't many posts shown. The Annapolis, MD group gets dozens of posts each we"
"I signed up for multiple groups in the northwest Oregon area and nothin is showing up for freecycle or trash nothing"
Design and usability issues driving negative reviews.
Users expect native app functionality but get a poorly-implemented webview with non-functional buttons and loading errors
"I'm surprise this app made it through the App Store review process. It is just a wrapper around a clunky website"
Photo upload feature is broken, preventing users from completing basic listing functionality
"The app has always been fussy, but I can no longer coax it to retain a picture. 'Use photo' button presents an empty listing"
App stability issues prevent basic browsing and force users back to setup screens
"if I scroll For 2 seconds it will crash out and force me back to the screen for setting my locations"
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