We analyzed 21 negative reviews from the top 5 Language Exchange Companion apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
38% of negative reviews mention this issue.
"I signed up for the "free 7 day trial", that stated (I have screenshots) I wouldn't be charged until the last day"
"На 5 чи 6й (!!!) день списалися 89 доларів. Чому не на 7й, якщо пробний період 7 днів?"
19% of negative reviews mention this issue.
"They make you go through like 10 minutes of slow chatbot animations to fill out your goals and preferences before revealing it's not actually a free app"
"Приложение платное. Но вы узнаете об этом только когда потратите время и заполните вводную инфу 😡"
19% of negative reviews mention this issue.
"The app doesn't work at all. None of the articles open and the vocabulary review doesn't work"
"Just bought a month and the app doesn't load anymore !!!!"
10% of negative reviews mention this issue.
"Some words don't get recognized as many times as you tried to sound them out or pronounce it correctly. Even when you repeat it the same way they say it won't recognize you saying it"
10% of negative reviews mention this issue.
"In the very first lesson of French for « avoir » it has multiple questions that want passé composé despite it not being part of the lesson for present tense"
"The options are vast to learn another language in a fun way; however, the authenticity of the accents are not good at all. The voices don't sound native"
5% of negative reviews mention this issue.
"I bought the most expensive option that supposed to share the subscription across the accounts in my iCloud family, but it doesn't) The app ask to pay from the each account in my iCloud family"
Design and usability issues driving negative reviews.
Users waste 10+ minutes completing goal-setting and preferences before discovering the app requires an expensive subscription, creating frustration and feelings of manipulation
"They make you go through like 10 minutes of slow chatbot animations to fill out your goals and preferences before revealing it's not actually a free app"
Despite advertising a 7-day trial, users cannot access any learning features without payment, making the trial essentially useless for evaluation
"Единственное бесплатное действие, это выбор материала и добавление в библиотеку! Хочешь учиться - плати"
Users report outdated, unappealing interface design that creates a negative first impression
"На стадии установки сразу видно , что это очень простой словарь с нудным и отвратительным оформлением"
Get the complete Language Exchange Companion market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee