We analyzed 20 negative reviews from the top 5 Chemistry apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
65% of negative reviews mention this issue.
"It will advise of correct answer and be wrong 80% of time."
"This app gets more answers wrong than right."
25% of negative reviews mention this issue.
"I don't understand why it says free in the description but as soon as you download, it brings you to a screen to sign up for a subscription and won't let you get out of it."
"The free version does not give you step by step explanations like advertised and there is limits on how many questions."
30% of negative reviews mention this issue.
"Now it just continuously loads."
"When i first payed for the app, it worked super well and fast but now it takes so long to load"
20% of negative reviews mention this issue.
"Have had issues with how it interprets photos"
"CANT EVEN PICK UP A PROBLEM"
10% of negative reviews mention this issue.
"You can't even type anything in, has to be photos no matter what."
15% of negative reviews mention this issue.
"NO SETTINGS OR BUTTONS?? LAZY APP DESIGN"
"theres literally no settings page"
Design and usability issues driving negative reviews.
Users report being trapped in subscriptions with no clear cancellation path, leading to billing frustration
"Sure completed my homework but now I can't cancel my subscription🤦🏾♂️"
App advertised as free but immediately forces subscription signup with no exit option
"I don't understand why it says free in the description but as soon as you download, it brings you to a screen to sign up for a subscription and won't let you get out of it."
Performance degrades after initial period, suggesting server/infrastructure issues or deliberate throttling
"I feel like it worked great in the beginning. Now it just continuously loads. Its wrong half the time."
Free version has undisclosed limits on number of questions users can ask
"The free version does not give you step by step explanations like advertised and there is limits on how many questions."
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