Deceptive billing and unauthorized charges (High severity, 38% frequency)
"I signed up for the "free 7 day trial", that stated (I have screenshots) I wouldn't be charged until the last day"
Opportunity Score: 78/100 | 21 reviews analyzed
Lingard: Language Learning suffers from predatory subscription practices and severe technical failures, creating a massive opportunity for an ethical competitor. Users are frustrated by deceptive free trials that charge early, forced onboarding before pricing disclosure, and non-functional core features including broken content loading and inaccurate voice recognition.
"I signed up for the "free 7 day trial", that stated (I have screenshots) I wouldn't be charged until the last day"
"They make you go through like 10 minutes of slow chatbot animations to fill out your goals and preferences before revealing it's not actually a free app"
"The app doesn't work at all. None of the articles open and the vocabulary review doesn't work"
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