We analyzed 785 negative reviews from the top 5 Medication Reminder apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
47% of negative reviews mention this issue.
"It freezes and I can't even add new ones. The buttons are not responding."
"App continually won’t open or crashes. Notifications to support go unanswered & ignored."
44% of negative reviews mention this issue.
"I’m not getting an alert or reminder to take meds. How do I fix that?"
"Notifications don’t show which medicine it wants you to take, just that you have medications."
39% of negative reviews mention this issue.
"Pretty bad move from Medisafe switching to a fully paid plan - not even freemium - locking people out of their medical data."
"You are absolutely insane to think this very basic app should cost anything per month."
33% of negative reviews mention this issue.
"App doesn’t sync across all your devices! Forces you to start from scratch."
"No way to sync between devices. Really?! 2020!"
28% of negative reviews mention this issue.
"Navigation is confusing and makes your 'breaks' way more prominent than the actual medication reminder."
"The app is extremely frustrating to use. Every time I want to use it, I have to kill and restart it multiple times."
26% of negative reviews mention this issue.
"I need to take a med every 36 hours. Yet this app has no reminder setting for this! Should be simple."
"If I want to change the time I take a certain med, it wipes out my history, which is ridiculous."
Design and usability issues driving negative reviews.
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