We analyzed 35 negative reviews from the top 5 Intro Maker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
46% of negative reviews mention this issue.
"Each time I'm trying to customize something inside of my intro it says you need premium for everything I click"
"You need the premium to delete text,add text,AND MOVE TEXT"
11% of negative reviews mention this issue.
"the please rate us pop ups are very constant and non stop all the time. I got this app to make intros and edit, not to be constantly smoth"
"Jesus I never thought I'd have to complain about the constant "please rate" notification that keeps popping up after every single template click. It's annoying. I went ahead and upgraded thinking it would stop…but nope it still keeps popping up"
9% of negative reviews mention this issue.
"I had a very hard to trying to add music to an intro i was making. Tried to fix the problem on my own but it was sti"
"when it started to work it would not let me add my own music it kept going back to where you edit it an i did it like five times to see if it will work but it didn't work"
9% of negative reviews mention this issue.
"I payed for premium and i didn't have the premium options they had offered"
"they told me I was in a trail period but charge led my card after a few minutes of trying it out"
9% of negative reviews mention this issue.
"Crashes when you lengthen graphics time"
"when I review it before saving it to my phone so I can export it to my existing video it's all scrambled up and completely messed up"
9% of negative reviews mention this issue.
"This app lets me scroll through templates and features, but I can't personalize a single thing so I can decide if the product is right for me. Deleting app. Waste of time."
"I used to be able to make free videos on this without a trial or anything. Not anymore tho"
Design and usability issues driving negative reviews.
Users are frustrated they cannot try basic customization features before being forced to subscribe, leading to immediate uninstalls and wasted time
"This app lets me scroll through templates and features, but I can't personalize a single thing so I can decide if the product is right for me. Deleting app. Waste of time."
The editing process is described as not intuitive, with users expecting easier drag-and-drop or simple replacement functions
"It's not that easy to use, not a lot of variety to choose from. Should be easy to remove and replace but its not."
Rate prompts appear after every template click, disrupting the creative process even for paying customers
"Jesus I never thought I'd have to complain about the constant "please rate" notification that keeps popping up after every single template click. It's annoying. I went ahead and upgraded thinking it would stop…but nope it still keeps popping up"
Final renders are scrambled or don't match the preview, wasting hours of work
"It is taking me 30 minutes just to finish my Outro and it's still not complete because when I review it before saving it to my phone so I can export it to my existing video it's all scrambled up and completely messed up"
Get the complete Intro Maker market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee