We analyzed 30 negative reviews from the top 5 Glucose Checker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
43% of negative reviews mention this issue.
"This says it is a glucose monitor. This is not a monitor. This cannot get your blood sugar without you sticking your finger and using a glucometer."
"Does not enable you measure glucose readings with your phone like shown on the FB add"
33% of negative reviews mention this issue.
"This app only allows you to enter information it doesn't work as advertised. Unfortunately I couldn't even get my refund after cancellation even though it doesn't do what it claimed to do."
"buyer beware they don't give directions took my money and will not give it back!!!!! Neither will Apple there is no way to contact company."
20% of negative reviews mention this issue.
"The ads are overbearing and irritating."
"Have to watch a commercial before you can enter any information."
17% of negative reviews mention this issue.
"You can't edit a number or time of day easily. You have to delete the entire entry and start over."
"This app is fine. I've used better. I wish that if you go in and add an entry later that it would show up for the time stated not the time entered and that you could make edits to previous entries."
13% of negative reviews mention this issue.
"Will often set the wrong time in my record or even blood sugar after I double check everything is correct. I frequently have to go through the record and re enter entries and delete the glitched ones."
"Too many times it doesn't record the actual reading entered just automatically enters 90 and if not paying attention to go in and erasing to reenter it throws off the avg"
17% of negative reviews mention this issue.
"When they say totally free does not mean free and I really hate that. I thought free or totally free meant didn't cost anything I guess I was wrong!!!!!!"
"If you log in it starts a free trial. I cancelled and deleted the app however, two weeks later was billed $29.99."
Design and usability issues driving negative reviews.
Users must watch commercials before performing basic tracking functions, creating friction in time-sensitive medical tracking
"Have to watch a commercial before you can enter any information."
Users cannot correct mistakes or update entries, forcing complete deletion and re-entry which is frustrating for medical data
"You can't edit a number or time of day easily. You have to delete the entire entry and start over."
Entries added retroactively show current time instead of user-specified time, making historical tracking inaccurate
"I wish that if you go in and add an entry later that it would show up for the time stated not the time entered and that you could make edits to previous entries."
Users report challenges removing the app from their devices
"It is difficult to delete app"
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