We analyzed 71 negative reviews from the top 5 Geocaching Assistant apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
20% of negative reviews mention this issue.
"It crashes every 5-6 clicks, crashes when you change map views, freezes when you click on a location"
"Crashes constantly within seconds of opening it"
15% of negative reviews mention this issue.
"I totally couldn't use the 'search' function, please tell me how to pin a drop WITHOUT search a location!"
"The search function appears to be broken. Multiple emails to support go unanswered"
13% of negative reviews mention this issue.
"I broke my phone and got a new one and now I can't get any of my pins to my new phone?? I've spent over 100 hours driving around finding these pins"
"After today's update, all my tags are gone. Such a waste of time"
18% of negative reviews mention this issue.
"This app was once very good. I haven't used it in a while and now when I try I cannot drop a pin anywhere but my current location"
"Old version was much better. Can't view hybrid map anymore, way too confusing, not user friendly"
10% of negative reviews mention this issue.
"it won't let me Sign in now nor will it even let me Change my Password. Nothing works"
"Can't login to my account via the app. Receive a message 'Could not connect to the server.'"
8% of negative reviews mention this issue.
"Options to share have so far only resulted in 404 errors"
"Really easy to add locations horrible to share and add followers to share plans"
Design and usability issues driving negative reviews.
Users report that basic pin-dropping requires too many steps and the app tries to do too much, creating unnecessary friction for core functionality
"Pinning a place should be doable in a click or two, not ten..."
Light text on light backgrounds makes the app unusable in outdoor conditions, critical for a location-based app
"Unless you creep at night you'll have a mighty difficult time reading the screen in daylight. Only an idiot uses light letters on a light background"
Users cannot delete tags or manage them properly, leading to cluttered interfaces
"You cannot remove a tag. If you edit a pin, go to"
Requiring account creation for basic pin-dropping functionality frustrates users who want simple offline functionality
"Why must I create an account to drop pins on a map? Do not want."
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