We analyzed 64 negative reviews from the top 5 Font Generator apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
34% of negative reviews mention this issue.
"While there is a fantastic array of fonts available, they're unusable in other apps. I can't copy and paste them into texts or apps like Instagram or fb."
"You can't paste the fonts outside the app. What purpose does it serve?"
19% of negative reviews mention this issue.
"Nobody wants to "share" photos of texts. They want to use new fonts as a keyboard. Update your app to a keyboard and it will be very useful and loved by many."
"If you want to use this app for texting, it won't work, it only uses pictures to send on Facebook, twitter, etc."
9% of negative reviews mention this issue.
"Great app, but the ads are invasive and I can't get rid of them - I mean, they block the screen and the 'x' does not close them."
"Add pops up & won't close takes you to App Store to buy add. Cannot use app."
11% of negative reviews mention this issue.
"I purchased the lifetime access. I have tried at least 50 times to use the app, and it keeps asking me to upgrade to premium. When I click upgrade, it tells me I already did."
"I paid for a premium subscription, was charged immediately, yet I gained no access to the "premium feature". This is extremely fraudulent."
16% of negative reviews mention this issue.
"I would like to see options to categorize/tag, Ratings on a scale of 1-5, filter by Rating, search by name/tag/rating"
"Two things I'd like to see to give 5 stars: the ability to search by type of font (script, bold, funky, etc)...and the ability to "favorite" the fonts you like"
11% of negative reviews mention this issue.
"I downloaded it and it showed me a blank screen! And I am on a IPAD"
"The update or something messed it up. I can't type or make anything on the app."
Design and usability issues driving negative reviews.
Users expect to copy fonts as actual text they can paste elsewhere, but apps only export static images or styled text that reverts to default fonts when pasted
"I thought you would be able to USE the fonts on things like the texting app. But no... The most you can do is write something, download an image of it, and send that. What's the point?"
Users download the app expecting clear guidance on how to use fonts in other apps, but receive no instructions on installation, keyboard setup, or export workflows
"I have no idea how to use this app? There's no instructions."
Users report being charged for premium/lifetime access but the app continues to show paywalls, with 'restore purchase' buttons that spin indefinitely without resolution
"Clicking on "restore purchase" does nothing. Usually just spins and"
Despite advertising large font collections, apps are missing commonly-requested fonts like Helvetica, Comic Sans, Courier New, and OCR-B
"The first three I wanted to look at were Helvetica, Courier New, and OCR-B, and none of them were present."
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