We analyzed 22 negative reviews from the top 5 Dog Walking apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
59% of negative reviews mention this issue.
"For the last week, the app has been force closing during the middle of a walk, so I'm unable to determine how long we've been walking and lose all data!"
"It crashes if you try to post to the feed, I've tried to change my profile pictures multiple times and it always crashes"
27% of negative reviews mention this issue.
"It shows i walked 1800 + miles today? Its screwing up my health history"
"However when the data transfers to my iPhone activity it says I've walked thousands of miles"
23% of negative reviews mention this issue.
"I cannot figure out how to track a single dogs walk at a time. Anytime I start a walk it includes all of the dogs that are saved in the walk (5 dogs) when I need to track t"
"When it's time to take my other dog and I select him in the dog menu, the app shows that I'm walking the first dog"
18% of negative reviews mention this issue.
"I've tried to download it and sign up several times, but it doesn't go anywhere or work. Can't get past the sign up screen"
"The app kept glitching out every time I would login. It would show me the main page for about 2 seconds before prompting me to login again"
14% of negative reviews mention this issue.
"However, there's no way to adjust the default goal settings such as number of steps per day (it's set to 9000), minutes"
"I also can't change my goals"
9% of negative reviews mention this issue.
"Haven't logged at least 10 walks cause when I start my Spotify after I start the walk app it stops the walk app. Better off just using a gps tracker"
Design and usability issues driving negative reviews.
Users cannot complete initial dog profile setup because the numeric keyboard covers the weight input field and cannot be dismissed
"I can't get past the part where I type in the dogs weight bc the numbers won't get out of the way"
Users expect to see step counts but cannot find where this data is displayed in the interface
"Mine doesn't show my steps. I must be missing something but I can find where to add steps"
The app freezes or crashes when users attempt to view their walk history, making historical data inaccessible
"It crashed when I tried to look at my past walks"
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