We analyzed 18 negative reviews from the top 5 Debt Editor apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
33% of negative reviews mention this issue.
"I'm not paying $22.99 to own this app for a lifetime. I remember when apps used to cost a fair price of $0.99-$1.99"
"Suddenly I can no longer use the app. It's locked behind a subscription paywall. Been using this app for a long time and suddenly I now have to pay a subscription for it. DO NOT UPDATE TO THE NEWER VERSION"
22% of negative reviews mention this issue.
"All of my data suddenly disappeared! I reached out to the developer for help, but haven't received a reply in days"
"tried to open app today. nothing is in there. years worth of data gone due to recent "update""
17% of negative reviews mention this issue.
"I now have an iPhone 11 and it crashes each time it opens. Used to work on my iPhone X"
"It freezes and I can't put in entries randomly? On iphone?"
11% of negative reviews mention this issue.
"My app is showing wrong sum. There is no way to contact the developer. Kindly share your email so that you can fix me problem. I have submitted the feedback form many times but no response"
"All of my data suddenly disappeared! I reached out to the developer for help, but haven't received a reply in days"
11% of negative reviews mention this issue.
"You also can't add more than 3 people unless you pay"
"It's unclear why the app forces you to put people into groups, which is an unnecessary extra step"
6% of negative reviews mention this issue.
"Cool concept but option to pay partial doesn't even work"
Design and usability issues driving negative reviews.
Users are required to create groups even for tracking individual debts, adding unnecessary complexity to simple use cases
"It's unclear why the app forces you to put people into groups, which is an unnecessary extra step"
The app's navigation patterns are unintuitive and require users to adapt to odd workflows
"The app works ok. There are a few odd ways you have to navigate"
Users expect a free version but discover subscription requirements only after installation
"I thought there was a free version but it seems like it's subscription only. That wasn't clear to me when I downloaded it"
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