We analyzed 1,092 negative reviews from the top 5 Project Management apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
57% of negative reviews mention this issue.
"I just want Office. This app used to be a simple way to open Office documents on my phone. Now it’s primarily a chatbot?!"
"Unnecessary AI in everything. Microsoft had such a good product and then had to inject AI into every available aspect of it."
43% of negative reviews mention this issue.
"App crashes immediately upon opening."
"Crashes constantly and freezes phone."
41% of negative reviews mention this issue.
"Used to be good not anymore. Used to love using this app now everything I loved about it is gone."
"Ruined by AI. What was a simple one stop for all your basic office needs is now a glorified AI chat bot."
38% of negative reviews mention this issue.
"Confusing. The most confusing platform I have ever seen."
"Navigation is confusing. It’s hard to find anything."
35% of negative reviews mention this issue.
"No search function. I have used GoTasks app for the last decade which pulls google tasks in. It had a good interface and search function."
"Need search functionality to be viable."
32% of negative reviews mention this issue.
"Deceptive billing practices and poor customer experience."
"Subscription pricing not realistic for small business."
Design and usability issues driving negative reviews.
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