We analyzed 92 negative reviews from the top 5 Data Usage Monitor apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
35% of negative reviews mention this issue.
"Data Man says I've used 3.26gigs; Verizon says 5.84gigs. That's a significant disparity."
"This App lies like a rug! It reported that 3.6 G when I actually use 11.5G!!!!!"
28% of negative reviews mention this issue.
"the developer finally removed all of the redundant in-app purchases - but now the only purchasing option is a .99¢ a month subscription."
"The app costs $0.99 itself and then once you install it you find out that the features mentioned cost extra through in-app purchases. What a ripoff and a scam."
15% of negative reviews mention this issue.
"Data man used to be great. Now the developers are moving previously available features behind a subscription paywall. Considering I was an original purchaser of this app, I find this move sleazy."
"I've had this app for awhile now and it doesn't seem to be very accurate comparing to the usage on 'My Verizon.'"
9% of negative reviews mention this issue.
"Apparently measures based on one device while most of us have multiple devices on our data plan. After two days it's off from ATT by 2 gigs."
"If you're like many of us, your data plan has multiple devices on it. My plan has three devices and this doesn't really help me track data because it only tracks data on each device individually."
8% of negative reviews mention this issue.
"My plan doesn't start the 1st day and end on the last day of the month. There doesn't seem to be a way to change the start/ end dates, making the application misleading at best"
"My plan changed to give roll over minutes for one month into the 2nd. NO data plan has ever accommodated roll over minutes. There is no option to accommodate the various plans out there."
12% of negative reviews mention this issue.
"The interface has a horrible design"
"'They' say its easy but what am I looking at? I see a percentage used but the digits down in corners are just there? Are they used or left over data? I need some clarification!!"
Design and usability issues driving negative reviews.
Users cannot tell what numbers represent used vs remaining data, percentages are miscalculated, and the interface lacks explanatory labels
"'They' say its easy but what am I looking at? I see a percentage used but the digits down in corners are just there? Are they used or left over data? I need some clarification!!"
App Store screenshots show features that are locked behind paywalls, misleading users about what's included in base purchase
"A bit of baiting going on here. Please people, show some integrity. The pictures display some of the pro-only options, which will cost you a buck-a-month."
Users report notification features are broken despite being enabled in settings
"I like the widget for accessing quickly, but with everything set up and notifications on, I never get alerts or notifications. Please fix."
Users report the app freezes at certain data levels or stops updating entirely
"What's wrong? It hasn't moved off zero in two weeks, and there's really nothing but one basic screen to the app, nowhere to look for answers."
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