We analyzed 100 negative reviews from the top 5 Canoeing Coach apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
28% of negative reviews mention this issue.
"Haven't been able to use the app once since it crashes each time I launch the app. Tried shutting down the device and then relaunching and I have tried reinstalling the app, but neither have worked."
"My Boat Beacon app will not open. It crashes EVERY TIME I try to open it."
22% of negative reviews mention this issue.
"I have twice now created a mobile account without error. I right down the info and this last time I took screen shots with the camera. Still it ALWAYS says bad user name."
"I downloaded the app, created an account on the website, but when i try to log in i receive the message "bad username; login failed.""
18% of negative reviews mention this issue.
"The plans won't save when you use the Plan Builder. I'll spend an hour or more making a plan, attaching drills from the app's database (which are poorly described and the graphics are FAR too small to see, even on an iPad) and click "save" on every i"
"My biggest issue is my custom Plan Builder practice plans aren't consistently saving. I'll work on it. I'll add text/drills/etc, go back to other sections of t"
15% of negative reviews mention this issue.
"Leave it to USA hockey to try and rip off its coaches. We voluteer our time and $ and you repay us with "in app purchase bait and switch" BS!! $4.99 for a video on teaching shooting techniques!"
"It's a good app, however half of the things you would want to learn to do, you need to pay for."
14% of negative reviews mention this issue.
"Good start. Improvements would be ability to download purchased videos so you don't need wifi"
"The iPad version could use more offline support. Also, I would like to see hyperlinks in the manuals. Each page takes about a minute to load and I can't skip to a page."
12% of negative reviews mention this issue.
"Twice I have emailed support via the contact support link, no response."
"App support was contacted 2 times yet not a single reply."
Design and usability issues driving negative reviews.
Users report content becoming unavailable randomly, forcing them to delete and reinstall the app multiple times to access their materials
"Half the time I try to use it & all the content is unavailable. I have to delete the app and re-download it, several times, to get it running properly again."
Practice plan graphics and drill diagrams are too small to be useful, even on larger iPad screens
"I'll spend an hour or more making a plan, attaching drills from the app's database (which are poorly described and the graphics are FAR too small to see, even on an iPad)"
Users struggle with account creation and are forced into limited guest mode, with no clear path to full access
"The problems start at the initial login screen where it asks you to login, but doesn't allow you to create a username, so you can only login as a guest."
Images added to practice plans cannot be opened, causing the app to crash when accessed from mobile devices
"The Mobile App version does not open images that were loaded into the Plan Builder. Images loaded into the Plan Builder via the desktop version or by the App cannot be opened. When attempting to open an image from my mobile device (iPhone) the App cl"
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