We analyzed 83 negative reviews from the top 5 Crypto Mining apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
35% of negative reviews mention this issue.
"Just be aware that they turn off your miners. Why pay for a service when the vendor will just cut off the service at strange intervals. They turn off daily and remain off until you log back in and manually restart it."
"The problem with it is that you have to log into it to turn it back on every day or every other day. I paid a little bit to buy some miners and I'm realizing for the next three years now I have to constantly logi"
28% of negative reviews mention this issue.
"This app will not transfer BTC to your wallet so anything you see on the screen is just a lie. They say no withdraw minimum to NC wallet but mine says 'Processing' for two months."
"I personally have been waiting over 6 months or more for withdrawal payment. To be honest all i get is a.i replies via email."
24% of negative reviews mention this issue.
"They charge $204 for 350 kh/s for three months and that only adds up to about $60. Trash!"
"After 3 months I ended up with less in bitcoin than I paid to mine. While transferring to wallet everything disappeared."
18% of negative reviews mention this issue.
"I purchased for a 100$ miner yesterday for 3 years contract and now they suspended my account with no explanation or reply from support"
"I had 10.32 on ct pool yesterday and when I've looked today I have 1.19 without even withdrawing it and I felt someone stole my crypto without my permission."
15% of negative reviews mention this issue.
"I personally have been waiting over 6 months or more for withdrawal payment. To be honest all i get is a.i replies via email."
"I tried to withdraw from last month till now i didn't receive it and i trust to contact them many times but no one answered me, only they replied t"
12% of negative reviews mention this issue.
"After you download the app, you get two cents then you mine two or three cents a day if you withdraw there's a minimum withdrawal fee of .00025 bitcoin in today's price that's $228."
"No matter what happens when you attempt to a withdrawal it's always just a slightly higher minimum than your balance. Everything has 'minimums' even exchanging your currency."
Design and usability issues driving negative reviews.
Users discover days later that their paid miners stopped working, losing potential earnings with no notification system in place
"The app seems to work really well and pretty comprehensible except for one big flaw. The miner toggle switch may turn off at some point. When i first started i would check it religiously and it would work fine. After some time i stopped checking it a"
Users who sign up with privacy features (Apple Hide My Email) cannot complete withdrawal verification process
"if you sign up with sign in with apple and hide my email, you will not be able to withdraw to a wallet, since it verifies by email which never gets forwarded to your email."
Users report difficulty understanding mining statistics and hashrate numbers without explanations
"Bad design Ashford numbers I have no idea what they are. Nothing to explain it can't get help."
App advertises free mining but stops working after earning trivial amounts (24-35 cents), forcing immediate paid upgrade
"App says mine for free but will not function unless you pay $100's for a subscription. Free doesn't exist or work."
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