We analyzed 606 negative reviews from the top 5 Savings apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
45% of negative reviews mention this issue.
"Their customer service is trash and I feel like my only next step is to reach out to a lawyer to get my money."
"Horrible customer service, constant glitches, and poor app quality."
37% of negative reviews mention this issue.
"I can’t login, it keeps blanking everything out."
"Locked out of account and no way to get help."
32% of negative reviews mention this issue.
"They took my money and now I can’t get it back."
"I was charged $5, then $7, then $17.98 all in one month."
28% of negative reviews mention this issue.
"The app is very laggy and freezes after ads."
"Transactions disappearing and not syncing correctly."
25% of negative reviews mention this issue.
"It takes 7-9 days to get the money back."
"Can't withdraw money even when selecting the 'instant' option."
21% of negative reviews mention this issue.
"The app stopped saving for my goals in spring 2024."
"Auto-saving stopped working and I'm not meeting my goals."
Design and usability issues driving negative reviews.
Get the complete Savings market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee