We analyzed 102 negative reviews from the top 5 Streaming Assistant apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
35% of negative reviews mention this issue.
"Its crashes at least 3 times each session"
"Was a great app until recent updates. Now it's all out of whack. The PC streamer seems to be the source of the issue for me, having to reset it after watching one episode of a tv show or movie. My iPad loses connection to the streamer."
28% of negative reviews mention this issue.
"The app description says no conversion but it does do conversion!! Even on mp4 video files. Thats crazy..when you add videos it says 'processing' meaning conversion and splits into bunch of files in the work directory."
"Don't buy the whole 'no need to convert files' crap on their site. This app DOES NOT transcode on the fly. You actually have to convert each file before it can be streamed."
22% of negative reviews mention this issue.
"I like this app but it does a very bad job streaming Windows Media Video files. The sound lags behind the video by several seconds. You see people moving their lips and the sound comes later on."
"Some glitches and sometimes voice track and picture aren't in sync"
20% of negative reviews mention this issue.
"I bought this app hoping it would be a straightforward reader of the files of my PC via wifi. It is NOT that simple, you have to download their garbage client software onto the computer with the files"
"App does not work as a standalone iOS VLC app. It requires a pc/mac host to function."
18% of negative reviews mention this issue.
"This app is great for watching movies but when it comes to adding subtitles I can't choose the encoding of the subtitles on my iOS device"
"I copy foreign dramas to my iPhone all the time. I was happy with vlc first. And then one day /probably after update/ subtitles disappeared. Never came back."
15% of negative reviews mention this issue.
"Every time I minimize the app for a moment to do something else, it forgets my place. Never remembers where I am in the movie. I have to scan through and find my place."
"Everything is good about this app except that the video does not resume from the last point where one has stopped/paused same."
Design and usability issues driving negative reviews.
Users struggle with getting devices to recognize computers, with unreliable connection discovery that works inconsistently
"Good when works, but networking setup is atrocious."
App struggles or becomes unusable with hundreds of files, causing slow searches and crashes
"Is there a limit to the number of files it can handle? I have about 450 on my system, mostly just tv shows and short clips (only a handful of feature length movies). I can't even search for them right now withou"
Interface lacks common gestures, making basic operations difficult
"The user interface is not inutitive"
Copy to iPad feature works intermittently and requires constant monitoring
"'Copy to iPad' function is great, but it works only half of the time, and you have to babysit"
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