We analyzed 39 negative reviews from the top 5 Cat Breed Identifier apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
64% of negative reviews mention this issue.
"I scanned the same cat five times and got five very different results!"
"Took pics same cat. Every time I got a different result."
23% of negative reviews mention this issue.
"I took a picture of my literal black sock, and it told me it was a York chocolate cat"
"Intook a picture of my couch and my dog. It told me that both of them were a percentage of a specific breed of cat. My dog was 66%."
21% of negative reviews mention this issue.
"It won't let me scan a cats breed without trying to charge me"
"Can't even try it out. Have you pay before even trying it."
15% of negative reviews mention this issue.
"This is a paid app and is not transparent about canceling the trial. I have no idea how to cancel and the company won't respond to my support message."
"DO NOT SUBSCRIBE. I canceled this sub before the trial period ended, and I was still charged. Beware"
10% of negative reviews mention this issue.
"So I've run the identifier numerous times with different photos and it keeps telling me my cat is a Tortoiseshell breed, that's a color of a coat not a breed. Many different breeds can have that coloring."
"It thinks a gray tabby is a black Bombay cat."
13% of negative reviews mention this issue.
"Keeps freezing up I don't think this app works very well I've spent more time trying to get it to work than figure out what breed my cat is"
"Get opening screen then nothing. I have uninstalled and reinstalled"
Design and usability issues driving negative reviews.
Users unable to grant or access photo permissions, blocking core functionality
"First of all, I cannot get the app to access my photos."
Users forced to subscribe after only 5 scans, preventing proper evaluation of accuracy
"It only allows you to take five pics before forcing you into a subscription. I deleted it immediately."
Privacy policy pages blank or unclear about cross-app tracking
"I was going to give this app a good review, but I don't trust it now. The Privacy Policy along with the Terms & Conditions pages on the developer's web site are blank. The app description here also says it is collecting data about me across apps."
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