We analyzed 67 negative reviews from the top 5 Carbon Footprint Log apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
22% of negative reviews mention this issue.
"I just lost all my info for the last 3 months on 2 vehicles. I am glad I kept a log book too."
"When I upgraded to a new phone all my data was absolutely gone. No recover options, nothing."
19% of negative reviews mention this issue.
"The Android version is far better and has way more functionality. It is only useful on iOS as an mpg/cost tracker for gas with none of the maintenance records/costs that are on the android"
"I had maintenance and cost logs and that seems to be a completely missing feature for the iOS version"
15% of negative reviews mention this issue.
"Unsure why the data is not auto-backed up to iCloud like all other apps on iOS. If this one feature was added"
"No iCloud sync, no Airdrop and no WiFi transfer. The only option is emailing a CVS file to yourself"
10% of negative reviews mention this issue.
"Clicking on an entry opens it in edit mode, but after editing fields the save button does nothing. Must delete and recreate the entry"
"Be careful if you edit price per gal, # of gal or total cost because"
9% of negative reviews mention this issue.
"You have to add a log entry while you are at the gas station or if you move out of range you lose the ability to add the gas station"
"It says no Gas Stations nearby and yet I look out my front window and there's one right there 100 yards away!"
9% of negative reviews mention this issue.
"When I select 'Detailed Statistics' the app crashes"
"New version force closes as soon as I try to open it every time. iPhone 11"
Design and usability issues driving negative reviews.
Users cannot manually enter gas station locations without enabling GPS, making retrospective entry impossible
"You have to add a log entry while you are at the gas station or if you move out of range you lose the ability to add the gas station"
Basic data portability features like CSV export require paid upgrade, frustrating users who want to protect their data
"This app demands $5.99 before you can backup your mileage records. No iCloud sync, no Airdrop and no WiFi transfer. The only option is emailing a CVS file to yourself at a cost of $5.99....are you kidding me?"
Users struggle with UI for partial fills and discount application logic
"Partial fill is confusing if you have half talk and fill up is that a full fill or partial?"
Basic usability problems like white text on white background making data entry impossible
"1 star for being completely unusable. When I type the figures in the text is white, can't see it so can't use it"
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