We analyzed 119 negative reviews from the top 5 Rain Harvesting Coach apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
45% of negative reviews mention this issue.
"The app has enough features to adequately control your irrigation the way you want, but absolutely REFUSES TO PROVIDE A RELIABLE CONNECTION to the controller. I have a router within 8' of the controller, and the signal strength is red with only one d"
"Can't tell if it's a software or hardware issue with the LNK2 but this app is unusable. Constantly dropping connection to the module."
38% of negative reviews mention this issue.
"App warned that "custom program names" would be lost but they didn't mention that All names for all your zones are gone along with your photos."
"If your Rainbird1.0 is prompting you to switch to 2.0…. Just dont do it. I switched over, it prompted a firmware update. New app only recognizes 4 out of the 11 stations I had working on the 1.0 app."
22% of negative reviews mention this issue.
"Why does a rain bird app need your photos? This is why I don't use it. It's why I deleted the app."
"I paid the annual subscription and the first thing I'm greeted with is a tracking configuration screen with no "reject all" button and THOUSANDS of individual trackers you have to disable ONE BY ONE."
18% of negative reviews mention this issue.
"Spent $99 for new WiFi module. Upgraded to new app and it is pretty bad. I have 12 stations on ME3 controller. New app only found 4 and no apparent way to add stations."
"New app only recognizes 4 out of the 11 stations I had working on the 1.0 app."
15% of negative reviews mention this issue.
"Twice now I've been logged out and get bad password prompts when I try to reconnect. Try to reset password or name and nothing works."
"Keep getting promoted to update this app. When I did it downloaded an entire new app instead of an update. Now I can not log in and when I hit forgot password or username I never get a email."
12% of negative reviews mention this issue.
"There is too much going on in this app. Too many areas and places to get lost. This should be such a simple thing. Setup zones, set times and run."
"Difficult to connect. Not at all intuitive to navigate."
Design and usability issues driving negative reviews.
Users expected a seamless update but instead had to completely reconfigure controllers, rename all zones, re-upload photos, and create new accounts despite already having the system working
"First, and "app update" is supposed to install right over the old version and keep your credentials applied… This is a completely separate app that somehow doesn't recognize the account I'm currently using the old app just fine."
App forces users to enter all run times and days for every program, preventing seasonal template creation or placeholder programs
"You have to set all the programs with actual run times and days, otherwise, you cannot save the program. I. The old version I typically have different programs for different seasons but I cannot do so with this version."
When connection drops, users must stand inches from the controller to reconnect, making remote management impossible
"Be aware that this update will disconnect all controllers from the app and they must be manually reconnected by standing inches from the controller. So if your controller is in another location, you're screwed."
For Drops app: rain radar fails to detect actual precipitation happening in real-time
"am currently sitting outside while it pours rain and the app keeps telling me it's not raining. basically drops is the weather equivalent of a claw machine game."
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