We analyzed 81 negative reviews from the top 5 Bullet Journal Companion apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
25% of negative reviews mention this issue.
"I set reminders and habits on the app, but then closed the app and came back to it later, and everything was gone."
"I came back the next day and all my information was gone including weeks of plans I had loaded in ahead of time."
20% of negative reviews mention this issue.
"I can't get sync to work. I've been trying for months and can't find a way to email support."
"none of the data from my planner transferred over, so it seems I've lost years of data"
17% of negative reviews mention this issue.
"The biggest issue with this app is that the developers offer no support. There are no support options on the website"
"I've been sending emails for months with no response"
15% of negative reviews mention this issue.
"my all-day events from google calendar sync show on the wrong day!! Gah. Major bummer."
"my calendar is not showing all my events so it's hard to say this is a great planner"
12% of negative reviews mention this issue.
"app crashes when try to access second time. Must force quit after each use to re-access."
"When I open the app a loading circle turns 1/4 then just freezes there. After 15 minutes it just closes out of the app."
10% of negative reviews mention this issue.
"I made a yearly subscription purchase a month ago but am unable to use any of the benefits. The app says I need to purchase the subscription."
"I paid and it is showing I have two devices hooked up yet when i try to add another habit, it prompts me to buy again."
Design and usability issues driving negative reviews.
Critical UI elements are hidden, inaccessible, or require awkward workarounds like rotating the device
"I need to rotate my phone into landscape mode in order to see the arrow to get to the next week."
New users find the app structure and setup process unclear and difficult to navigate
"I feel like this app is confusing for beginners."
Significant lag when opening the app and completing basic actions
"the app is really, really slow. When I open it, it takes more than three minutes for everything to load properly. Ticking off things on my list is also slow. I have to wait twenty seconds to half a minute"
Core actions like checking off tasks or deleting items don't work properly
"Tapping tasks does nothing, I can't check off tasks, and i have to hold and tap wildly to even get the option to delete anything."
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