What Users Really Think About Visit A City

I booked a tour for my family at St. Patrick’s Cathedral in New York City. Upon arrival, a mass was in progress, which prevented us from participating in the tour as scheduled. After the mass concluded, we attempted to proceed with the tour but were escorted out by security and informed that a priva...

I use the chat feature and they seem to never have answers to my questions need to. Peak to a live person

If it doesn’t know your hotel, you don’t have a starting point! You need to be allowed to enter an address because maybe my “hotel” point is an Airbnb. It’s kinda useless!

Cannot customize a plan ir if I can it is impossible to figure out. Website you can create custom plans and edit proposed plans.

For 3 days not able to use site. Nothing is loading, can’t open any guides. Customer service not responding to emails

Not the kind of things I would want to do. Mayo when I first started to travel, and all I was looking for was to see the city. No cultural, no historical. Just tours, and high end dinners - you don’t need to spend $100’s to “see” a city.

I spent too much effort trying to figure out how to use this app. Definitely not user friendly. At least the website has instructions on using it.

This app inconsistent in regards to navigation… there is no help, hard to add days, not user friendly app