We analyzed 287 negative reviews of Teladoc Health from the App Store. Here's what users are saying.
Frequent technical issues and poor customer support.
"'App keeps crashing.'"
"'Customer service takes forever to respond.'"
They advertise availability of care programs (Livongo) with insurance companies and require you to share personal information before denial of participation as part of your care plan eligibility. Don’t fall for it.
This is unusable as I can’t copy and paste passwords from another app without the entire registration process resetting when returning to this piece of garbage. Also it doesn’t permit apple passwords to auto populate contact information. And their cancerous website doesn’t allow pasting passwords ...
Spam filters caught every call. Give a test the number service. There is also no process for finding doctor deferrals.
Not very good service AI is responding in French , I don't speak French
This app is not intuitive. It irritates me that I have to search to enter foods. This option should be easily recognizable on my dashboard. Because it is hard to find and food logging is extremely slow, I don’t do it. I do like that I have a record of my BP and weight automatically loaded onto th...
It says its 24/7 but the time waits is longer than 24/7!
I called about a sharp pain in my throat that was getting worse and worse and they said "take Advil" which I told them I was already doing that and they said "take more" literally told me to take 3,600mg a day for a week and then "call back." Charged me $60 for that bogus advice and when I called to...
They give you some generic note that doesn’t even has the physicians point of contact. Chat gpt wouldn’t even generate such trash
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