We analyzed 104 negative reviews of SmartGuide travel guide & map from the App Store. Here's what users are saying.
Scam app, false 3 day free trial ad. When I click to do the free 3 day trial, I am immediately charged $20 for a year subscription. Scam app. Apple needs to take this garbage down.
The app looks like it has good information, but it is too annoying to have the sound cutting in and out continually. Not good communication by the app about how to operate. I’m annoying interruptions for ads
I don’t know how I ended up with being charged for this app. I want to cancel! Addendum 10-9-25…upgraded my review after Apple refunded me (Thank you Apple!)…watch out for extra charges that pop up; it is not a free app!
I asked the A.I. in the app to build a walking tour of up to 4 miles in a loop to see the sights on Crete, Greece. It plotted part of the walking tour as an 8 mile walk to a museum in another town. Not too intelligent.
We had a great time using this app in Dublin and Glasgow. It gave great information and usually asked, “Want to learn more?” on the majority of the locations. Edinburgh was another story. We got a 2 or three sentence blurb on important sites and only once were given a bit more information. I’m...
I downloaded a second copy onto my iPad, but it does not launch. Get stuck at the first page. It does work fine on my iPhone.
…although it says cancel anytime. I cancelled within the three days but still the charge for a full year. Very misleading.
They use an AI script and voice to narrate each landmark. The result is a cringy, edgy, open-mic comedy try-hard slop. I had to turn it off after the 5th landmark it was making me gag. You won’t be hearing about the landmarks, just a corny joke set.
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