What Users Really Think About myVCA

The app is constantly losing my pet information, causing me to re-enter it, or changie my primary clinic location. This then causes the app to stall and then crash. It worked fine a few updates ago. Just call the vet...so you can be placed on hold and eventually leave a message with the front desk. ...

Bad offerings, terrible health record management system. At worst, use their website, at best use different company

Hate this app and their website

This app is very helpful for keeping in touch with the vet, accessing records, and managing pet meds. However, if you turn on push notifications, the app will randomly spam you with “offers” (ads). There is not an option to turn on notifications for appointments/communications only. If you want thos...

This app is garbage, I have been trying to use I for months.. can never get logged in.. it just sits there on the screen that says loading… loading… So annoying.

This app is useless. It won’t allow me to sign up with the email AND phone number they ALREADY have on file for me. Both say “Invalid” - so even though I already take my pet there, and it’s both the phone number and email they use to contact me, their app says the information is invalid. This app is...

And cannot get password reset to work. As such, what is the point of this app? This is unique in my experience.

I’m trying to enroll my pet into the VCA care club, and the FAQs told me to click the main menu on the left and select care club to get started. Care club does not exist on the main menu. Please fix this so I can enroll my pet before her appointment coming up.