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What Users Really Think About Lexus Financial Services

We analyzed 352 negative reviews of Lexus Financial Services from the App Store. Here's what users are saying.

352
Reviews Analyzed
Finance
Category

What Users Are Saying

I am writing to express my disappointment regarding a $38 late fee that has been applied to my account. My payment is due on March 15, and when I attempted to make the payment today, March 14, the system would not allow me to select today’s date and only permitted scheduling the payment for March 16...

Terrible integration with iOS.. why do I have to have a number on my user name, to ensure there’s no chance I’ll remember it? It’s an app I’m using on my phone, why send all the MFAs to an email and not my phone.. total garbage

The app nor the site have been working for days. I had to call and utilize the tedious phone self service to make a payment.

My recurring payment was removed??

no keyboard? no autofill from passwords? the only way to login is copy and paste? seriously?

Fails to open successfully on many occasions, could be better for sure

App is having issues, vehicle remote start is timing out many times now

The payment option on the app is not functioning. When will you guys correct it?

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