What Users Really Think About Bilt Rewards

I recommend checking out theirs official HeyBILT account on X. It’s a collection of all the people frustrated with their customer service daily

I made payment for my mortgage in Feb with Bilt. Bilt took the money and told me everything worked then after 10 days my mortgage bank told me my payment failed due to there is no enough money my Bilt side. They would charge ne 300+ late fee and report to the credit union. While bilt would do nothin...

Now only Bilt card can pay mortgage, also direct from your checking account. Will cancel Bilt credit card

This app is all messed up with so many malfunctioning issues on mobile view, at least with iPhones. Also, the new Bilt 2.0 is garbage.

Since the Bilt 2.0 launch the platform has been extremely buggy and basic features often no longer work. The support experience is brutal and appears to only be AI bots unable to provide even the most basic support. I keep receiving the same responses from the support team that the features that are...

Bilt 2.0… Just like moviepass, it was so good, now it’s so bad.

Just awful, hard to navigate, confusing menus, programs that change without explanation, complicated workarounds just to pay things with your Bilt card, decreasing rewards - stay away

Please read the MOST RECENT reviews to see how the Bilt Rewards card has changed dramatically since the Bilt 2.0 transition in early 2026. It used to be excellent but now feels far less competitive, especially with the added complexity around Bilt Cash, tiered rent rewards, and everyday earning shif...