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What Users Really Think About Instacart Shopper: Earn money

We analyzed 245 negative reviews of Instacart Shopper: Earn money from the App Store. Here's what users are saying.

245
Reviews Analyzed
Grocery Delivery
Category

Key Weakness

Exploitative pay structure ($2-7/hour-long batch) with gamified tier system that punishes workers

"Shoppers are getting paid as low as $2-$7 for batches that eat up 60–75 minutes (or more) of real work—driving, shopping, waiting, wrong pins, endless replacements, terrible support"
"I need to speak honestly about the point and tier system because it is not motivating it is exhausting, unfair, and damaging to workers."

What Users Are Saying

Its been more than 3 years since the day i downloaded the app and it never send me an email to become a shopper, is there always full driver on california ? Oh my god i need a job why it so hard here

This app has really gone down hill you if you want to shop and make money this is not the app for you. I have been with Instacart for five years and I have to say it was ok at first since they would give good batch as a new drive then it going down hill at 6 month working for penny since bot take mo...

I do not know if this is a glitch in the app or what, but I have tried to contact tech-support twice in the app about the issue. I have of being unable to complete paperwork in order to start working soon, and I was told to just complete the paperwork to start activated my account which does not hel...

I used to love clicking” Go Online,” to get ready to make money for the day. But now it’s almost like the app developers are trying to make things harder for me on purpose. I constantly see my rating fluctuate .01 point as if they doing their best to keep me from being a cart star again. They took a...

Payment it’s low for the work plus gas prices going up & batch pay coming down when customer tip more they pay less

They want you to sit in a parking lot all day to make $4. They pay $4 per batch and expect customers who are already paying fees to make up for it with tips. Scammy company

as a shopper if you ever have issues , you have a better chance of just canceling the order than putting up with an issues with there support service . They do not answer the phone , they are absolutely no help when it comes to troubleshooting unless you can’t hit confirm . if you ever have to pay w...

Batch in 1-5 minutes waiting 30 minutes and 3 orders shopping only $13 more than 117 units? 3 orders only 1 tip $3????

Full Grocery Delivery Market Analysis

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