What Users Really Think About Grubhub: Food Delivery

High delivery fees and unreliable service

"Their fees are ridiculous"

"Food is always late or doesn't arrive"

It’s happened now several times where drivers do not deliver food, they just pick it up and go home. It has now happened a third time, and Grubhub support offered no recourse beyond cancelling the order. I have uninstalled

I had a delivery driver drop my order in the driveway and in frustration he kicked it all over my garage door and then picked up the pile and put what was left in a heap at my door. GrubHub refunded me, but wouldn’t prevent the driver coming to my property again so I canceled my subscription. They k...

They put out codes that will never work they will always say expired no matter what code it is, I work at a college and we just got codes for this app and guess what they don’t work your better off using DoorDash or Uber Eats

Delivery BAD. Didn't read instructions. Want to remove tip!

I gave two stars because I do normally like using this food delivery app compared to the others but this time my order was delayed and then the driver got there she called me and told me that someone else already went there, showed the employee their phone with my name on it and they picked up my fo...

Entrees are $2-5 more per item before any delivery/service fees are calculated. I dont understand how this is legal. Immediately deleting.

Door dash is the best app for food delivery I’ll save most of yall some time. Grubhub has the slowest delivery times ever. It’s very infuriating iv been a member for years and it’s just gotten worse. Better deals and faster delivery with door dash and honestly Uber Eats it’s probably better too.

I order a simple McDonald’s breakfast. Plenty of tip. It was pushed back 3 times. Fought me on the refund and cancellation. After waiting an hour for the food.