We analyzed 72 negative reviews of Function Health from the App Store. Here's what users are saying.
Poor customer support and app reliability.
"Support is bad and limited."
"Frequent app crashes."
These people are way too desperate for money. I haven’t even used to product yet but the way they tried to get me, a giftee, to immediately gift it again before even using the service was super cringe. It was cruel how sneaky it was. Borderline illegal. Shame.
It’s clear this is some weird web app wrapper or something. It’s always logging in or starting fresh. It crashes often when data refreshes. The UI is pretty mediocre (like pull to refresh having a weird state.) Health device integrations are poor. However, as a service it helps get people the care...
I like the basic functionality and the spectrum of tests that are available. Five star. However, given they try to get you to buy add-on tests, I mistakenly purchased additional tests that I didn’t need (they were already covered). That’s when the messiness began. I asked customer service to confirm...
Overall I like this app. However, when you scroll to review your results, the app keeps refreshing and sends you back to the beginning, so you have to scroll back down again to where you left off. It refreshes automatically so often that it becomes very frustrating when trying to review your results...
Very good explanation of the various tests. No narrative on timing of test results or the need to have multiple blood draws. Six weeks in and I still don’t know if I’m waiting for the last 25-30 bio markers or if I need to make another visit to lab. IMPROVEMENT: provide recap showing .# in range, ou...
No setting to turn off frequent simultaneous triplicate spam (email and text in addition to in app notification). No two factor authentication option to protect your health data
I mean I’m fine with Function Health so far. But the app seems buggy. Every time I log in it asks me for my preferred name and weight. Every time. I just want to search for possible tests that are offered and I have to go through all the tests in order even ones I’ve already done. I wish there was a...
Feels like a sinking ship and totally not worth the cost
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