What Users Really Think About WebMD: Symptom Checker

Inadequate symptom coverage and outdated information.

"Symptoms checker not so good."

"Unable to find problem my doctor has told me."

I love this app and have used it for many years to track medication and check symptoms, but it is getting really frustrating. That half of the time I try to open it it won’t open. Please fix this!!

I was really loving this app. But all of a sudden, all of my saved information for dosage for everything is now gone. I don’t understand why it’s not saving my saved information anymore.

I received a security alert that my data may have been breached and was advised to change my password. Sounds reasonable except WebMD’s systems don’t actually work. This issue has been ongoing since at least mid-2025. Any attempt to update account information results in an endless spinning cog that...

Searched Dr Emily Sheveland, found her; profile is for a Dr Hurt… huh?

The user interface is sloppy and all over the place and hard to navigate. And they don’t offer Face ID so you constantly have to put in your password.

When I try to add or edit my personal profile it will not stop loading and doesn’t update.

I went to WebMD for a simple definition of “Dyslipidemia”. The result was a blank screen. I had to Google it. I had always used WebMD for med info because I trusted it, but I guess that won’t always work now.

What is the difference in accuracy with doctors? The patients?