We analyzed 362 negative reviews of Circle Medical from the App Store. Here's what users are saying.
Lack of direct provider communication and slow support response.
"No way to contact the provider."
"Support takes forever to respond."
Circle medical uses predatory billing practices along with a slew of AI tools. While the provider I met with was nice, it was clear she was just reading from an AI most of the time. The inclusion of AI was not presented to me prior to booking the appointment & was not present in their terms & servic...
My appointment lasted all of 2.5 minutes and I was told I they probably couldn’t help. They didn’t review the questionnaire I had to filled out and ask zero questions of substance. It was like a job interview. “Tell me why I spend anytime with you”. If that’s the opening question we’re not going any...
I am extremely disappointed and upset with my experience with circle medical. I feel as though the platform took advantage of my situation. I used the online filter to find a provider in my area who specialized in insomnia, which I have been dealing with severely for a few weeks. There was no bio on...
I had to install this app because I could NOT delete my own account via the website on desktop. Why?!? Finding instructions in your ToU(terms of use) and Privacy Policy state I can through the WEBSITE NOT THE APP AND OR WEBSITE. Frustrating to make individuals jump through HOOPS to request their acc...
1. When returning to app page, blurry filter is applied; issue is fixed when app is restarted 2. Chat & health records notification dots continue to appear despite content being viewed
Why are prescriptions (that I’ve been taking for years) not sent as refillable by default? Why is it so challenging in this app to just request refills. They don’t let you reach out to the provider and don’t have a big “I need a refill” button and only way I could do anything is sending a message to...
This app says it’s only 120$ to get a diagnosis and meds but it’s not it took me 220$ and two appointments one was 30 minutes and the other was 15 minutes to be able to have a prescription written for my needs. And then it took two weeks on top of that to actually receive my meds. Doctors don’t resp...
Very pleased with the care provided but for some reason the video call was having issues on my phone, my entire screen was black even though the doctor could still see me
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