We analyzed 101 negative reviews of BancFirst Mobile from the App Store. Here's what users are saying.
The new updated app a few months ago is absolutely the worst I’ve EVER experienced in my life! Bill pay is NOT user friendly and is a complete mess! It’s trash! The old app was by far Much Better!
Can’t access my accounts. App not working after updating. Not good.
I’ve had this app for years, maybe over a decade, without any issues. It was reliable, functional, and very user-friendly. It wasn’t until the latest big update to this “sleeker” look that it has started crashing constantly, giving many errors, and refusing to even log in. I have. 15 Pro, so I know ...
Transaction notifications via the app take days to come to my phone.
Reason for low rating- every time I check my app, there’s always an issue- never seen a bank app have so much issues, “can’t show account information “ or “we are sorry but we are running into issues “ so many errors just to check my account balance- and the annoying part is - even their website doe...
App updated now it wont open at all
So far I’ve been very impressed with this bank. Great customer service, good people, and a really nice app. But this is a huge common mistake a lot of these banks to have. They put too many ads on their app. I’m already banking with you guys most likely paying for banking services in someway. I don’...
They updated their online bill pay. You couldn’t use it for 10 days and then when it was available again I login to find out that all of my payees were removed.
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