We analyzed 22 negative reviews from the top 5 Wedding Planning Assistant apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
32% of negative reviews mention this issue.
"I'm sorry, $20 a month? I can just use paper and sticky notes. I'm planning my wedding, not running a business. I wouldn't pay more than $5."
"Monthly rates? Yearly? Seriously? Plenty of websites offer this technology for free. If it was cheaper say $1.99 or so you might have suckered me in."
27% of negative reviews mention this issue.
"I read several reviews mentioning that you cannot rotate tables to angles other than 90. I also saw the app owner responding to use two fingers like in maps. But it doesn't work for me."
"I want to love this app but it's lacking important things. The top of the list is you can't rotate items."
18% of negative reviews mention this issue.
"I signed up for a free trial for three days and decided I didn't want to continue use, so I cancelled my subscription while I was still in the free trial. Later that same day I was charged the $69.99 for a year subscription!"
"Purchased the pro plan and nothing in the app ever updated or changed. Still wouldn't allow me to place more than 6 items."
14% of negative reviews mention this issue.
"I wanted to be able to input the size of the room and design a floor plan to scale. No place to input room dimensions, actual table sizes, size of dance floor, etc., so that I could configure the room and figure out w"
"Needed a layout design that would provide measurements for setup, which this does not seem to do."
9% of negative reviews mention this issue.
"at first it was amazing . later it kept crushing on my phone and mac. somehow guest seating chart keeps moving around. Gave me many headaches during the planning as a bride. i even bought and that didnt help."
"This app is buggy to say the least with many many incomplete features."
14% of negative reviews mention this issue.
"The free trial/version which doesn't require a subscription, stopped my plan mid-way without warning that there is an item limit in that free experience."
"Let's you place 4 items only. Waste."
Design and usability issues driving negative reviews.
Users struggle with tap screen responsiveness when dragging and positioning elements, with tables moving unexpectedly
"I think it is a great concept but tap screen was giving me trouble to move tables around and had difficulty using my phone with the app."
Users cannot manually add guests and are forced to import files, creating friction
"App is not easy to use. I couldnt add guests? Only import file for it."
Users don't understand what features they're paying for or when they need to upgrade
"Just realized I was paying for the app for several months and it was asking me to upgrade. Not too clear what I a"
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