Top Problems With Video Compressor Apps in 2026

We analyzed 15 negative reviews from the top 5 Video Compressor apps on the App Store. Here's what users hate most.

15
Reviews Analyzed
9
Issues Found
78/100
Opportunity Score

Top User Complaints

Ranked by frequency — how often each complaint appears in negative reviews.

#1: Lost or missing compressed files

High Severity

27% of negative reviews mention this issue.

"I have compressed two videos and I have not been able to locate the compressed file."
"I can't find my compressed video and old version of video delited too."

#2: Unwanted file format conversion (MP4 to MOV)

High Severity

20% of negative reviews mention this issue.

"I placed it in the app and when I converted it turned it into an MOV. the export option is greyed out as well."
"Why does the app automatically convert my MP4 to MOV without an option to prevent it?"

#3: Compression failure or poor quality output

High Severity

20% of negative reviews mention this issue.

"it dumped a version of the file that was the exact same size as the one I dropped into it."
"Does destroy your video for sure ! Does not work."

#4: Excessive storage consumption

Medium Severity

13% of negative reviews mention this issue.

"I compressed one small video and used 85% if my free space. What. This app stinks."

#5: Intrusive permissions and data mining concerns

Medium Severity

13% of negative reviews mention this issue.

"Wants access to ALL photos NoT just the one you need to compress!!! NOT COOL!!"

#6: App won't open or process files

High Severity

7% of negative reviews mention this issue.

"Don't know what has happened to this app, but it has become absolutely useless! It won't even open video files, let alone compress them!"

UX Pain Points

Design and usability issues driving negative reviews.

No clear file output location or confirmation

Users successfully compress videos but cannot locate the output file, leading to confusion and lost work

"I have compressed two videos and I have not been able to locate the compressed file. So, that blows."

Selection UI gets stuck during scrolling

Interface freezes or becomes unresponsive when browsing and selecting videos

"Scrolling and selecting gets stuck."

Unclear compression progress feedback

Progress indicators don't update, leaving users uncertain if compression is working

"when i click on compress button it started but the bar did not go up evan 1% and gived a erro after that my video was gone."

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