We analyzed 520 negative reviews from the top 5 Vegan Recipes apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
46% of negative reviews mention this issue.
"Scammy canceling — You have to cancel on the web. But if you’re on an iPhone and click for green chef on safari it takes you right back to the app."
"Absolute fraud — Be warned! I received a $200 gift card then after receiving one box, an $80 value, my account was cancelled."
42% of negative reviews mention this issue.
"Customer service non-responsive — I paid the app and received an error that would not let me log in. So I emailed customer support and still have not heard back from them."
"Very, very bad customer service — Unresponsive and disorganized customer support team."
34% of negative reviews mention this issue.
"App doesn’t work with new iOS update — Please fix the app. It hasn’t worked for over a week."
"App won’t even open — With the new iOS update, the app won’t open."
29% of negative reviews mention this issue.
"Terrible, hidden charges — Horrible experience, Recently they change to apparently charge extra for organic, and premium meals."
"Exorbitantly expensive — They hide the prices, but it was more than $90 for three meals for two people!"
27% of negative reviews mention this issue.
"Disappointing and inaccurate — I went to a restaurant listed on here, I get there after walking for 20 mins, restaurant is no longer at that location."
"Disappointing search function — Poor UX design, especially when moving the map somewhere you’re not currently located."
22% of negative reviews mention this issue.
"Small portions — The recipes are easy and tasty. However, we’ve had several that barely served two people."
"Flavors & product is great — Portions are way too small."
Design and usability issues driving negative reviews.
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