We analyzed 722 negative reviews from the top 5 Food Scanner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
62% of negative reviews mention this issue.
"You have to pay to use the app whatsoever."
"Paid app disguised as free. Trickery right off the bat is not a very trustworthy environment."
24% of negative reviews mention this issue.
"Cherry Coke is rated safe, ingredients are incorrect."
"Scanned a cookie and it recommended beans?"
34% of negative reviews mention this issue.
"Extremely long setup process and you have to add your card info."
"Horrific startup process."
15% of negative reviews mention this issue.
"App would not refund an accidental subscription renewal despite the request being submitted less than 24 hours after renewal."
"I tried to contact app support, but it went to a 404 error page."
18% of negative reviews mention this issue.
"Conflicting Responses So Frustrating."
"Foods switch back and forth between good and bad."
12% of negative reviews mention this issue.
"App crashes every time I try to enter food."
"Keeps crashing every time I add a food item."
Design and usability issues driving negative reviews.
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