We analyzed 300 negative reviews from the top 5 History apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
45% of negative reviews mention this issue.
"you get about 12 minutes of video before getting punished with 3-4 minutes of ads"
"went from 3 30 second ads per episode to 8 3 minute ad breaks"
38% of negative reviews mention this issue.
"Every time, and I mean EVERY TIME it come to a commercial, the app crashes"
"the commercials freeze up you can't even watch the commercials because they freeze up"
22% of negative reviews mention this issue.
"It doesn't remember correctly where you were in watching a show correctly"
"It doesn't keep track of the correct last episode watched and where in an episode it was left"
15% of negative reviews mention this issue.
"After every commercial, the audio gets more out of sync with the video"
"The audio sync was off after the first commercial"
18% of negative reviews mention this issue.
"it just skips over parts of the show. I have no idea who won the last episode I watched becuase it skipped"
"it skips within episodes over entire sections and jumps to next commercial break"
12% of negative reviews mention this issue.
"when an episode of a show ends, it DOES NOT autoplay the next episode! You have to manually select the next episode"
"About 20% of the time you have the option to go to the next episode at the end of an episode. The other 80%, when a show ends, it sends you back to the menu"
Design and usability issues driving negative reviews.
Users must constantly re-login with cable credentials, and the authentication process is broken or fails repeatedly
"I can't login to unlock episodes. I don't get a sign page, and can't select my provider"
App lacks proper casting functionality and fails when trying to stream to TV devices
"Most video/streaming apps sold for iOS have a cast button on the video AS WELL AS an AirPlay option. Because this app doesn't, and the casting doesn't work at all"
App works differently (or not at all) on different platforms - iPhone vs TV vs tablet
"I love the history channel, and the app works well on my phone, but on the television, not so much"
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