We analyzed 10 negative reviews from the top 5 Subtitle apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
40% of negative reviews mention this issue.
"$3.99? A week?"
"I liked the app a lot but $2.99 a week was more than I wanted to spend"
20% of negative reviews mention this issue.
"It was free at first then I started seeing ads for $2.99 to continue using it, then it forced me to pay to continue"
10% of negative reviews mention this issue.
"Not letting me export the video with the sound. It exports a muted video with no sound."
10% of negative reviews mention this issue.
"Did fine for small vids. Crashes for longer vids."
20% of negative reviews mention this issue.
"Low quality captions"
"It wasn't what it offered. Very few choices and very poor quality."
Design and usability issues driving negative reviews.
Users cannot freely position or customize subtitles, and basic editing features like undo/redo are missing
"I can't find a undo or redo button while editing which is annoying"
App transitions from free to paid unexpectedly, with confusing discount offers and mandatory subscriptions
"It was free at first then I started seeing ads for $2.99 to continue using it, then it forced me to pay to continue"
App handles short videos well but crashes on longer content and produces muted exports
"Did fine for small vids. Crashes for longer vids."
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